Diamond Replacement

We can replace your diamond and make your ring like new.

Loosing a stone from your ring can be extremely upsetting.  However usually it can be repaired back to ‘as new’ condition.

If you’ve lost a diamond from your ring,  it’s usually because the claws have worn thin and then eventually the stone falls out. We can repair the setting usually by retippping the claws, supplying a new diamond if you need one and setting it into your ring.  The claws can be rebuilt seamlessly using the laser welder, so actually your ring can be brought back to the way it was when it was new!

When one stone comes out of a ring from normal wear and tear,  it usually means that the other claws on the ring need work as well. We will check over the whole ring and quote any work needed to secure all the stones.

Diamond Replacement FAQs

How much will it cost?

It depends on many things. Mostly on how many claws need retipping and the size and quality of the stones that need replacing.  You can check our prices here. “Link”    Note that you need to have a “stone set” which usually costs from £24, claws cost roughly £9-£12 each to retip, and a white gold piece would need a polish and rhodium for £24. 

The other thing you’ll need to check is the cost of your stone.  Up to a 3.5mm diamond we have prices listed on HERE in the “diamond prices” section.  For stones over 3.5mm,  please see our other website www.bespokegoldsmith.co.uk where you’ll find a vast availability of GIA certified stones.

How long will it take?

It depends on how long the queue of work is and how big of a task your ring is. Usually the queue is approx 2 weeks for something like this.  We have a rush and priority service if you need it done in a hurry. Rush costs double but we will drop what we are doing and work on your piece until it is done. Usually completing your ring in a couple hours. The priority service costs x1.5 the listed price and is completed in 3 business days.

Is it secure?

Yes,  it is. In fact we offer a 1 year guarantee on all our work unless otherwise stated.  So if the stone we worked on was not secure or falls out within a year,  bring it and the stone in to us and we will do the work again for free.  Typically we would expect a stone with newly tipped claws to last approx 10 years.  

Is it done in your workshop or do you send it out?

 Good question. We do 95% of all our work in our own 4 walls.  Usually the only time it leaves the workshop is if it’s white gold and we have to have it rhodium plated just down the road. We collect it the same day from them to go back into our vault.  

From Our Customers

    review rating 5  Simon and the team were absolutely superb, from getting my broken ring booked in for repair to the repair itself, its like a new ring. I was quoted 10 days turn around but received a call 6 days in to say all was complete. I highly highly recommend Simon and his team! thanks again Guys

    thumb Louis Rogers
    9/28/2018

    review rating 5  I would like to extend my sincerest gratitude for the service I received today at the workshop. From the moment I entered I was made to feel very welcomed and the kindness that was exude from both of the gentlemen working there was first rate. Sometimes you have jewellery that might not be very expensive but is priceless to you and I was not looked down upon at all for the pieces I brought in. Better still since my repair needed to simply remove a piece and close the link back they offered it to me on the house, you will not find this honest craftsmanship anywhere else in London. Don't look anywhere else for your repairs.

    thumb Sarah Towler
    9/21/2018

    review rating 5  I had a gold chain and a bracelet fixed and am very happy with the result of both. There customer contact and service was also very good. I would definitely use the Jewellery Repair Workshop again.

    thumb Laura Collman
    9/16/2018